Have a question? Looking for suggestions on how to use Chronicle more effectively in your business? Our Technical Support Department is available Monday through Friday 6 AM to 5 PM Pacific Standard Time.
We generally respond to support questions within 1 hour during our normal technical support hours. We respond to questions posted after hours and on weekends / holidays no later than 9 AM Pacific Standard Time the following business day.
GoToAssist™ allows our technical support group to see your computer screen and control your mouse, making the support process less tedious and generally far quicker.
The Chronicle User Portal contains our Help System, Training Materials, Release Notes and Technical Bulletins. The Chronicle User Portal is only accessed via the Chronicle application.
